Dunne and Nugent want you to be delighted with your products but there may be occasions where you feel it necessary to return an item.  We aim to keep the process as simple as possible.  These terms do not affect your statutory rights.

 

Unwanted Goods:

If you return the product unused and in perfect condition, complete with packaging and all of the components) within 7 days of the date on which you received it, we will refund you any payment you have made to us for that product excluding the delivery charge.  You pay for the return of the goods.

 

Faulty Goods:

If you return an item to us which is faulty, which you did not order or for any other reason which is our fault, please contact us by email at info@dunneandnugent.ie to inform us and we will arrange a refund or replacement.  You should specify exactly what you purchased, when you purchased it and the reason why you are returning it.  We will issue you with a returns note which should be included in the returns package.  If you do not include the returns note, we may be unable to identify your complaint due to insufficient information.  Goods should where possible be in the same condition as you received them.  In the event of you returning goods to us we will advise you how to send the item back to us.  We usually ask that you send items back via An Post’s Registered Mail (Recorded), but occasionally items may have to be picked up by a courier service.

 

Returns Address:

Dunne and Nugent blinds and Curtains, 24 Lough Sheever park, Mullingar, co Westmeath

You will be responsible for the item(s) until they reach us. For your own protection, we suggest you use a secure delivery method which requires a signature upon delivery such as Registered Post (Recorded Delivery).