Privacy Policy

Dunne & Nugent Privacy Policy

1. Introduction

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Welcome to Dunne & Nugent. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you visit our website (www.dunneandnugent.ie), submit a contact form, or schedule an appointment.

By using our website, you consent to the collection and use of information as described in this policy. If you do not agree with this policy, please do not use our website.

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2. Information We Collect

When you interact with our website, we may collect the following types of information:

• Personal Information: When you submit a contact or appointment form, we may collect your name, email address, phone number, and any other details you provide.

• Automatically Collected Information: We use cookies and Google Analytics to collect data such as your IP address, browser type, device information, pages visited, time spent on our website, and browsing behavior.

• Communication Data: When you contact us via email or forms, we may retain records of our correspondence.

• Technical Data: Includes information about how you access our website, such as your internet protocol (IP) address, login data, browser type and version, time zone settings, and plug-ins.

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3. How We Use Your Information

We use your information for the following purposes:

• Providing Services: To respond to your inquiries, appointment requests, or customer service issues.

• Improving Our Website: To analyze website traffic and performance through Google Analytics and enhance user experience.

• Marketing & Communication: To provide you with relevant updates, offers, or newsletters (if opted-in).

• Legal Compliance: To comply with legal obligations and ensure website security.

• Fraud Prevention & Security: To detect and prevent fraud, security breaches, or other malicious activities.

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4. Cookies & Google Analytics

Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device. We use Google Analytics to track website traffic and visitor behavior, helping us improve our content and services.

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Types of cookies we use:

• Essential Cookies: Necessary for website functionality.

• Performance Cookies: Help us analyze website usage and improve performance.

• Targeting Cookies: Used for marketing and advertising purposes.

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You can control cookie settings through your browser and opt out of Google Analytics tracking by using Google's opt-out tool.

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5. How We Store & Protect Your Data
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. These include:

• Secure servers and encryption protocols.

• Restricted access to personal data only to authorized personnel.

• Regular security audits and data protection measures.

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However, no online platform can be completely secure, and we encourage users to exercise caution when sharing personal information online.

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6. Data Sharing & Third Parties

We do not sell, trade, or rent your personal data to third parties. However, we may share your data in the following circumstances:

• With Service Providers: Trusted third parties who assist us in website operations, hosting, analytics, and communication services.

• Legal Obligations: If required by law, to comply with legal processes or regulatory authorities.

• Business Transfers: In case of a merger, sale, or business restructuring, your data may be transferred to the new entity.

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7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. If you request deletion of your data, we will take reasonable steps to remove it from our systems, subject to legal requirements.

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8. Your Rights & Choices

You have the right to:

• Access Your Data: Request details about the personal data we hold about you.

• Rectify Information: Request correction of inaccurate or incomplete information.

• Request Deletion: Ask us to delete your personal data where applicable.

• Withdraw Consent: Opt out of marketing communications or data collection practices.

• Restrict Processing: Request limitations on how your data is processed.

• Lodge a Complaint: If you have concerns about data handling, you can contact the Irish Data Protection Commission.

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To exercise these rights, please contact us at info@dunneandnugent.ie.

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9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read their privacy policies before sharing any personal information.

10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, industry standards, or our business practices. Changes will be posted on this page, and we encourage you to review this policy periodically.

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11. Contact Us

If you have any questions about this Privacy Policy, your data, or how we handle your information, please contact us at:

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Dunne & Nugent

24 Lough Sheever Park
Mullingar, Co. Westmeath, Ireland

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